Version: 2026-07-20 · Date: 20 July 2026
This page gathers the information you need to get help with Ripple, the hyperlocal news app.
For help, questions or problems with the app, write to alessio.danna.94@gmail.com. If possible, include your nickname and a description of the problem.
Reported content that violates the rules is removed within 24 hours and the users responsible are ejected.
You can block a user in two ways:
A blocked user will no longer see your content and you will no longer see theirs.
Go to Settings → Privacy section → Download your data: you obtain a JSON file with all your data. The export is available once per hour.
Go to Settings → Privacy section → Delete account. Your profile, email, location, saved places, votes, notifications and consents are deleted; the content you posted remains visible in anonymous form, as described in the privacy policy.
Why does the app ask for my location?
Ripple shows you the news near you and verifies that whoever confirms or disputes a news item is really in the area. We never keep a history of your movements: the details are in the privacy policy.
How does news verification work?
Users near the location of a news item can confirm or dispute it. The "verified" status derives from the community's votes and from the reputation of those who vote: it is a community mechanism, not a guarantee of truth.
Why do I have to be at least 16?
Ripple processes location data and content posted by the community: for this reason it is reserved for people who are at least 16 years old, as declared on the app's first launch.